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Shipping & Returns


We ship via your choice of carrier (UPS, FedEx, USPS or freight). You also choose the shipping method (Ground, 3-day, 2-day, Next Day Air, Priority, First Class, etc). We can ship to any US-based address, including PO Boxes, APO and FPO address (via USPS only), but do not ship outside of the United States.

All in-stock orders are shipped the same day (provided that your order arrives to us prior to our carrier pick-up for the day). If your order arrives after our daily pick up, then it will ship the following business day.


Most items are eligible for exchange or return, for any reason, within 30 days of purchase (see return policy for exceptions).

To ensure timely and accurate credit, please obtain authorization prior to returning product to GVDS and specify if you prefer credit/refund or replacement/exchange.

Please note RMA# and ship returns to:

Grain Valley Dog Supply
Attn: Returns
301 N. 1st Street
Bates City, MO 64011

Dealer/customer is responsible for shipping charges associated with return of product.

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